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“It is all about better end-user support and achieving the perfect balance between bot and human collaboration at work, in such a way that it is cost-efficient and leads to better customer satisfaction”. There have been tremendous improvements in the technology surrounding artificial intelligence. Where artificial intelligence and chatbots were …

As a major contributor to the healthcare sector, SnatchBot is always scanning the horizon for innovative solutions in this sector. We then tell bot developers so they can pursue these opportunities to help improve the word. An interesting development in the industry on which I’d love to comment about is …

As our knowledge increases, thanks to deep learning and AI, the science of conversions as well as other elements that increase the relationship of brands with customers, chatbots progressed well beyond mere customer care. They now enhance the sales funnel in ways never seen before, which I’d love to discuss …