Monday , October 14 2019
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Chatbots

How Can RPA Be Used to Improve Healthcare?

Today I’d like to reflect on the immense benefits that RPA brings to the health sector: something that every tax-payer should know about. People always ask what is RPA, and in what way can it benefit the healthcare sector? Robotic Process Automation (RPA) is software that carries out simple or …

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How to Make Chatbots That Improve Customer Satisfaction

Chatbot performance can effectively be developed to improve customer satisfaction. We already know much about chatbots that convert better, but what about the ultimate KPI – customer satisfaction? Importance of escalation paths Chatbots are quick to answer routine questions and they offer first-rate value to any enterprise. However, the option …

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